All Systems Operational

Trading Network Operational
90 days ago
100.0 % uptime
Today
TrueCommerce AS2 ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce Internal FTP ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Trading Network Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Integration Mapping Tool ? Operational
90 days ago
100.0 % uptime
Today
Scheduler ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Warehouse Support Site Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Integrator Operational
90 days ago
100.0 % uptime
Today
ecUtopia Operational
90 days ago
100.0 % uptime
Today
Foundry Applications Operational
90 days ago
100.0 % uptime
Today
Transaction Manager Operational
90 days ago
100.0 % uptime
Today
Pack & Ship Operational
90 days ago
100.0 % uptime
Today
Data Hub Operational
90 days ago
100.0 % uptime
Today
Unified Commerce Hub Operational
90 days ago
100.0 % uptime
Today
Pulse Operational
90 days ago
100.0 % uptime
Today
Channel Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Marketplace Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Online Marketplaces Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 18, 2025

No incidents reported today.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025
Completed - The scheduled maintenance has been completed.
Aug 12, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 21:00 EDT
Scheduled - The TrueCommerce Home / ecUtopia product update for August 2025 will be released on Tuesday, August 12, 2025 at 9:00pm EST. During this update, the communication server will remain functional - but please expect a delay in processing of documents. This update will enhance our platform and address a few bugs and back end processes. If you have any questions or concerns, please contact our support team at sd-support@truecommerce.com.
Thank you for your business as a TrueCommerce Home customer!

Aug 5, 16:09 EDT
Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025
Resolved - This incident has been resolved.
Aug 7, 12:59 EDT
Monitoring - A fix has been implemented, and login access to TrueCommerce Foundry has been restored for affected users. Our team will continue to monitor the situation to ensure full resolution.
Aug 7, 12:05 EDT
Update - The team continues to investigate the intermittent login issue with TrueCommerce Foundry. There is no impact to network transaction processing.
Aug 7, 10:57 EDT
Update - The login issue remains intermittent and we're still investigating. There is no impact to network transaction processing.
Aug 7, 10:11 EDT
Investigating - We are currently investigating an issue that is preventing some users from logging in to TrueCommerce Foundry. Please note that not all customers are affected.
Aug 7, 09:22 EDT
Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.