All Systems Operational

Trading Network Operational
90 days ago
100.0 % uptime
Today
TrueCommerce AS2 ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce Internal FTP ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Trading Network Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Integration Mapping Tool ? Operational
90 days ago
100.0 % uptime
Today
Scheduler ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Warehouse Support Site Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Integrator Operational
90 days ago
100.0 % uptime
Today
ecUtopia Operational
90 days ago
100.0 % uptime
Today
Foundry Applications Operational
90 days ago
99.99 % uptime
Today
Transaction Manager Operational
90 days ago
99.97 % uptime
Today
Pack & Ship Operational
90 days ago
100.0 % uptime
Today
Data Hub Operational
90 days ago
100.0 % uptime
Today
Unified Commerce Hub Operational
90 days ago
100.0 % uptime
Today
Pulse Operational
90 days ago
100.0 % uptime
Today
Channel Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Marketplace Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Online Marketplaces Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

TrueCommerce Maintenance Jul 26, 2025 21:00 - Jul 27, 2025 02:00 EDT

Starting at 9:00 p.m. ET on Saturday, July 26, 2025 and ending by 2:00 a.m. ET on Sunday, July 27, 2025, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on July 26, 2025 and end by 2:00 a.m. ET on Sunday, July 27, 2025.

During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.

Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.

We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.

Posted on Jun 20, 2025 - 07:57 EDT
Jun 25, 2025

No incidents reported today.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025
Resolved - Maintenance is complete, and transaction processing applications are operational.
Jun 15, 08:36 EDT
Update - The team is continuing to monitor network and platform stability. Transactions are processing successfully, and TrueCommerce applications remain available.
Jun 15, 08:04 EDT
Monitoring - TrueCommerce application access is now available, and the team is actively testing and monitoring network transaction processing. Ongoing monitoring will continue to ensure full system stability.
Jun 15, 07:16 EDT
Update - The team is actively working through the data center cutover, and the scheduled maintenance window has been extended to Sunday, June 15th at 7:00 A.M. EST.

We appreciate your continued patience as we work to complete this transition.

Jun 15, 05:07 EDT
Identified - The maintenance window has been extended to Sunday June 15th 5:00 AM Est. TrueCommerce network and application remain unavailable during this time We appreciate your patience as the team continues the data center cutover.
Jun 15, 04:10 EDT
Completed - The maintenance window has been extended to Sunday June 15th 5:00 AM Est. TrueCommerce network and application remain unavailable during this time We appreciate your patience as the team continues the data center cutover.
Jun 15, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 21:00 EDT
Scheduled - We are pleased to share an update regarding continued investment in your TrueCommerce experience. TrueCommerce is executing a significant upgrade in the infrastructure powering the TrueCommerce network to support the continued growth of the TrueCommerce network. This upgrade will deliver enhanced system performance, greater scalability and improved uptime and disaster recovery capabilities.

This infrastructure upgrade does require scheduled system maintenance beginning at 9:00 pm ET on June 14, 2025 and concluding by 2:00 AM ET on Sunday, June 15, 2025. During this maintenance period your organization will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available and transaction exchanges with the network will be impacted. For any trading partners sending messages via AS2, we ask that they retry the messages for any failed transmissions during the maintenance period.

We appreciate your continued trust and look forward to bringing you even greater value through this infrastructure upgrade.

Jun 4, 13:58 EDT
Jun 14, 2025
Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.