Starting at 9:00 p.m. ET on Saturday, November 1, 2025 and ending by 2:00 a.m. ET on Sunday, November 2, 2025, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on November 1, 2025 and end by 2:00 a.m. ET on Sunday, November 2, 2025.
During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.
Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.
We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”. Posted on
Sep 29, 2025 - 07:29 EDT
Completed -
The scheduled maintenance has been completed.
Sep 30, 22:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 21:00 EDT
Scheduled -
TrueCommerce Home (ecUtopia) platform will be undergoing server maintenance on Tuesday, September 30, 2025 at 9:00pm EST. This update will include upgrade components of our software to make your experience better. Please contact our support team if you have any questions - sd-support@truecommerce.com. Thank you for your business with TrueCommerce.
Sep 24, 10:21 EDT