Resolved -
This incident has been resolved.
Aug 7, 12:59 EDT
Monitoring -
A fix has been implemented, and login access to TrueCommerce Foundry has been restored for affected users. Our team will continue to monitor the situation to ensure full resolution.
Aug 7, 12:05 EDT
Update -
The team continues to investigate the intermittent login issue with TrueCommerce Foundry. There is no impact to network transaction processing.
Aug 7, 10:57 EDT
Update -
The login issue remains intermittent and we're still investigating. There is no impact to network transaction processing.
Aug 7, 10:11 EDT
Investigating -
We are currently investigating an issue that is preventing some users from logging in to TrueCommerce Foundry. Please note that not all customers are affected.
Aug 7, 09:22 EDT