All Systems Operational
Trading Network Operational
90 days ago
99.8 % uptime
Today
TrueCommerce AS2 ? Operational
90 days ago
99.73 % uptime
Today
TrueCommerce Internal FTP ? Operational
90 days ago
99.73 % uptime
Today
TrueCommerce B2B Trading Network Operational
90 days ago
100.0 % uptime
Today
RedTail Network Operational
90 days ago
99.77 % uptime
Today
Platform Operational
90 days ago
99.82 % uptime
Today
Integration Mapping Tool ? Operational
90 days ago
99.71 % uptime
Today
Scheduler ? Operational
90 days ago
99.71 % uptime
Today
Customer Center ? Operational
90 days ago
99.71 % uptime
Today
TrueCommerce B2B Warehouse Support Site Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Integrator Operational
90 days ago
100.0 % uptime
Today
ECU Portal Operational
90 days ago
100.0 % uptime
Today
Foundry Applications Operational
90 days ago
99.71 % uptime
Today
Transaction Manager Operational
90 days ago
99.71 % uptime
Today
Pack & Ship Operational
90 days ago
99.71 % uptime
Today
Data Hub Operational
90 days ago
99.71 % uptime
Today
Unified Commerce Hub Operational
90 days ago
99.71 % uptime
Today
Pulse Operational
90 days ago
99.71 % uptime
Today
Channel Integrations Operational
90 days ago
99.73 % uptime
Today
Amazon Marketplace Operational
90 days ago
99.73 % uptime
Today
Shopify Operational
90 days ago
99.73 % uptime
Today
Magento Operational
90 days ago
99.73 % uptime
Today
WooCommerce Operational
90 days ago
99.73 % uptime
Today
Online Marketplaces Operational
90 days ago
99.73 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 1, 2021
Completed - The scheduled maintenance has been completed.
Aug 1, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 21:00 EDT
Scheduled - Starting at 9:00 PM ET on Sat., July 31 and ending by 2:00 AM ET on Sun., August 1, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services.

During this maintenance period, you will experience an interruption in your service including the following applications and services: TrueCommerce Trading Network, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. Any inbound transmissions from your business partners that are retrieved by TrueCommerce between 9:00 p.m. ET and 2:00 a.m. ET will be processed immediately upon completion of the maintenance window. Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted FTP, will not be accepted until the maintenance period ends. Upon completion of the maintenance window, all direct connections will be accepted and queued up transmissions will be processed. We apologize for any inconvenience this may cause. For additional information, please visit the Customer Center.
Jul 1, 10:55 EDT
Jul 31, 2021
Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.