All Systems Operational
Trading Network Operational
90 days ago
100.0 % uptime
Today
TrueCommerce AS2 ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce Internal FTP ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Trading Network Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Integration Mapping Tool ? Operational
90 days ago
100.0 % uptime
Today
Scheduler ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Warehouse Support Site Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Integrator Operational
90 days ago
100.0 % uptime
Today
ecUtopia Operational
90 days ago
100.0 % uptime
Today
Foundry Applications Operational
90 days ago
100.0 % uptime
Today
Transaction Manager Operational
90 days ago
100.0 % uptime
Today
Pack & Ship Operational
90 days ago
100.0 % uptime
Today
Data Hub Operational
90 days ago
100.0 % uptime
Today
Unified Commerce Hub Operational
90 days ago
100.0 % uptime
Today
Pulse Operational
90 days ago
100.0 % uptime
Today
Channel Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Marketplace Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Online Marketplaces Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
TrueCommerce Maintenance Apr 6, 2024 21:00 - Apr 7, 2024 02:00 EDT
Starting at 9:00 p.m. ET on Saturday, April 6, 2024 and ending by 2:00 a.m. ET on Sunday, April 7, 2024, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on April 6, 2024 and end by 2:00 a.m. ET on Sunday, April 7, 2024.

During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.

Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.

We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.

Posted on Mar 13, 2024 - 07:32 EDT
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024
Completed - The scheduled maintenance has been completed.
Mar 13, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 05:00 EDT
Scheduled - We will be performing ecUtopia product update on Wednesday, March 13, 2024, between the hours of 5:00 AM ET to 7:00 AM ET. This release is a part of our ongoing commitment to ensure the reliability and performance of the ecUtopia application and traffic server.

During this update, you will be unable to access the ECU application and the network traffic will be impacted as well. You will receive a maintenance notification after update is complete.

Mar 8, 13:17 EST
Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024
Completed - The scheduled maintenance has been completed.
Mar 6, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 21:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Mar 5, 13:45 EST
Scheduled - We will be undergoing maintenance to the SFTP connection for ecUtopia. Please expect interruptions for 30 minutes up to 2 hours.
Mar 5, 13:44 EST
Completed - The scheduled maintenance has been completed.
Mar 6, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 20:00 EST
Update - UPDATED:
B2BGateway's DataCenter provider will be conducting system maintenance on Tuesday, March 19th from 8:00 p.m. to 12:00 a.m. EDT. During this maintenance window, there may be a brief period of service interruption for the application and network. We apologize for any inconvenience this may cause.

• Maintenance Begins: March 19, 2024, 08:00 p.m. EDT
• Maintenance Ends: March 20, 2024, 12:00 a.m. EDT
• Expected Duration: 4 hours, with intermittent service interruption during the maintenance period timeframe.

Mar 4, 17:29 EST
Scheduled - Please be advised, due to unforeseen circumstances, this maintenance has been RESCHEDULED from 03/05/2024 to 03/19/2024. Please refer to the new dates in the heading and body of this notification. All previous notifications about this window may be disregarded.

B2BGateway's DataCenter provider will be conducting system maintenance on Tuesday, March 5th from 8:00 p.m. to 12:00 a.m. EDT. During this maintenance window, there may be a brief period of service interruption for the application and network. We apologize for any inconvenience this may cause.

• Maintenance Begins: March 5, 2024, 08:00 p.m. EDT
• Maintenance Ends: March 6, 2024, 12:00 a.m. EDT
• Expected Duration: 4 hours, with intermittent service interruption during the maintenance period timeframe.

Feb 29, 15:28 EST
Mar 5, 2024