TrueCommerce Maintenance
Scheduled Maintenance Report for TrueCommerce
Completed
The scheduled maintenance has been completed.
Posted Jan 31, 2021 - 02:00 EST
Verifying
Verification is currently underway for the maintenance items.
Posted Jan 31, 2021 - 01:01 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 30, 2021 - 21:01 EST
Scheduled
Starting at 9:00 PM ET on Sat., January 30 and ending by 2:00 AM ET on Sun., January 31, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services.

During this maintenance period, you will experience an interruption in your service including the following applications and services: TrueCommerce Trading Network, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. Any inbound transmissions from your business partners that are retrieved by TrueCommerce between 9:00 p.m. ET and 2:00 a.m. ET will be processed immediately upon completion of the maintenance window. Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted FTP, will not be accepted until the maintenance period ends. Upon completion of the maintenance window, all direct connections will be accepted and queued up transmissions will be processed. We apologize for any inconvenience this may cause. For additional information, please visit the Customer Center.
Posted Dec 02, 2020 - 09:54 EST
This scheduled maintenance affected: Channel Integrations (Amazon Marketplace, Shopify, Magento, WooCommerce, Online Marketplaces), Foundry Applications (Transaction Manager, Pack & Ship, Data Hub, Unified Commerce Hub, Pulse), Trading Network (TrueCommerce AS2, TrueCommerce Internal FTP), and Platform (Integration Mapping Tool, Scheduler, Customer Center).