TrueCommerce Maintenance
Scheduled Maintenance Report for TrueCommerce
Completed
The scheduled maintenance has been completed.
Posted Aug 01, 2021 - 02:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 31, 2021 - 21:00 EDT
Scheduled
Starting at 9:00 PM ET on Sat., July 31 and ending by 2:00 AM ET on Sun., August 1, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services.

During this maintenance period, you will experience an interruption in your service including the following applications and services: TrueCommerce Trading Network, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. Any inbound transmissions from your business partners that are retrieved by TrueCommerce between 9:00 p.m. ET and 2:00 a.m. ET will be processed immediately upon completion of the maintenance window. Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted FTP, will not be accepted until the maintenance period ends. Upon completion of the maintenance window, all direct connections will be accepted and queued up transmissions will be processed. We apologize for any inconvenience this may cause. For additional information, please visit the Customer Center.
Posted Jul 01, 2021 - 10:55 EDT
This scheduled maintenance affected: Channel Integrations (Amazon Marketplace, Shopify, Magento, WooCommerce, Online Marketplaces), Foundry Applications (Transaction Manager, Pack & Ship, Data Hub, Unified Commerce Hub, Pulse), Trading Network (TrueCommerce AS2, TrueCommerce Internal FTP, TrueCommerce B2B Trading Network, RedTail Network), and Platform (Integration Mapping Tool, Scheduler, Customer Center, TrueCommerce B2B Warehouse Support Site, TrueCommerce B2B Integrator).